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Managed Services


Your Trusted Partner for IT Infrastructure Support and Maintenance.

Looking for a IT service management partner to ensure reliable and secure management of your technology infrastructure? Our IT Infrastructure Support services provide comprehensive assistance and expertise to businesses, whether you operate on traditional on-premises setup, cloud-based solutions, edge computing infrastructure, or software-defined infrastructure (SDI). Our IT Infra Support team is well-equipped to handle all aspects of your infrastructure, from cloud security to network devices and configuration management. We understand the unique challenges organizations deal with when it comes to cyber security, and our services are designed to address these concerns effectively. From monitoring and managing your infrastructure to implementing new rules or making configuration changes,with well-grounded Proof of Concept, we’ve got you covered. With the help of our IT Infra Support Teams, you can rest easy knowing that your IT environment is secure, flexible, optimized, and aligned with industry best practices.

Leveraging our support services, you can delegate the complexities and all the risks associated with the management of IT infrastructure to our team of experts. These services include monitoring, maintenance, optimization, troubleshooting, risk management and security of various components that form key parts of your IT environment. Our on-premises, Hybrid & Cloud environment include, but are not limited to, physical servers, storage systems, public/private/hybrid clouds, storage systems, and abstracted hardware.

Being a reputable cybersecurity provider, We work closely with our clients to understand their goals and objectives, ensuring that our support meets their requirements. Our services range from securing your cloud infrastructure to optimizing network performance, thus helping you mitigate cybersecurity risks, maintain operational efficiency, maximize uptime, and adapt to evolving technological needs. With our dedicated IT Infra support, you can focus on your core business activities, knowing that your IT infrastructure is in safe hands.

IT Infrastructure Support

Why choose Sattrix as your Managed Services partner?

  • Actionable gap analysis
  • Structured security roadmap
  • Tangible security outcomes
The Most Critical

Concerns Our IT Infra Support Company Address

Your Cybersecurity Concerns, Our Top Priority.

System Downtime

Even a minor infrastructure disruption or network outage can significantly impact the daily operations of an organization. The resulting system downtime can lead to a loss in productivity and the bottom line. Our support services are designed to address this concern, ensuring your operations continue smoothly even in the face of unforeseen events. We help minimize system downtime and keep your systems up and running at all times.

Performance Issues

Slow system performance, network latency, and bottlenecks are a few issues faced during daily operations that slow down the workflow, cause a great deal of frustration, and hinder your team’s efficiency. Our professionals work proactively to identify and address these challenges and ensure safety along with making sure that your systems run smoothly and your team can operate efficiently without any disruptions.

Security Vulnerabilities

Managing and securing IT infrastructure in today’s digital landscape is complex and challenging. With the increasing number of ever-evolving cyber-attacks and data breaches that pose severe threats to organizations, it is crucial to take proactive measures that strengthen security posture. Our experts ensure that all the components in your IT infrastructure are correctly configured, patched, and updated in a timely manner. We regularly execute proactive assessment and remediation of all the vulnerabilities within your IT environment.

Technology Adoption & Integration

Successfully integrating new technologies can substantially enhance your organization’s operational efficiency and competitiveness. However, one concern most organizations have while integrating new tools and technologies into existing frameworks is ensuring their compatibility and functionality across the infrastructure. Our team assists you through this process by helping you overcome compatibility hurdles and ensure their smooth adoption across your organization.

Data Management and Backup

With the large volume of data generated on a daily basis, maintaining data integrity can be a major challenge. Moreover, data loss due to system failures, natural disasters, or cyber-attacks can have a crippling impact on businesses, completely disrupting their operations and business continuity. Our support services professionals perform periodic backups and make sure your data is stored securely and can be recovered quickly in case of any incident.

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Managed Cybersecurity Service


Cost Efficiency

Our IT Infrastructure Support helps you optimize your IT spending by preventing costly downtime, Optimizing cloud consumption, meeting your budget expectations, protecting your system from security breaches, and ensuring your resources are utilized efficiently. Partnering with Sattrix also saves you money on recruiting and training new employees as you work with our experienced professionals, already well-equipped with the required skill set, increasing customer satisfaction.


Scalability and Flexibility

e design our service delivery in such a way that it provides provide the necessary scalability and flexibility benefits to meet the evolving needs of your organization. We understand that as your business grows, your infrastructure will also need to grow with it. That’s why our experts remain aligned with your business requirements and provide solutions that can be scaled up or down quickly and efficiently as required.


Efficient Issue Resolution

Our professionals are committed to resolving any technical issues or concerns your employees may encounter. We understand that such disruptions can be a real nuisance and hinder operational efficiency and productivity, which is why our team operates swiftly to address these issues. We aim to ensure your team can work with minimal disruptions, enabling you to focus on your business growth objectives.


Compliance Assurance

Our team of IT experts works diligently to ensure your IT infrastructure complies with all required geographic and industry standards and data privacy regulations. This mitigates the risks and potential penalties that can result from non-compliance. Our structured and comprehensive Infrastructure as code approach to service delivery ensures your organization remains fully protected and operates within the confines of the law.


Expertise Access

By partnering with us, you can access a wealth of specialized IT expertise customized to meet your business needs. Our team of skilled professionals operates as an extension of your in-house team, augmenting their capabilities and providing actionable insights that help you craft data-driven strategies. This collaborative operating model gives your business a competitive advantage, streamlines operations, and provides operating flexibility.

Unique & Key

Features of this offering

Cloud Migration and Management

We assist with cloud migration and management for cost-efficient scalability.

Hybrid IT Support and Integration

We provide secure access to both on-premises and cloud-based infrastructure.

Security and Threat Intelligence Integration

Our infrastructure support includes cybersecurity with integrated tools and threat intelligence.

Let's discuss your cybersecurity needs.

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Mapping Solutions Together

IT Infrastructure Support Service Overlap

Vulnerability Management

Find and fix system weaknesses, and Vulnerability for better performance with Managed Infrastructure Support.

IT Security Assessment

Identify risks and secure your IT foundation with Managed Infrastructure Support's recommended improvements.

Compliance as a Service

Maintain compliant infrastructure through streamlined configuration with Managed Infrastructure Support and Compliance as a Service.

Advisory Service

Get expert guidance for optimized performance and secure future-proof IT environment with combined efforts of Infrastructure Support & Advisory Service.


Our Awards & Recognition

Emerging Company of the Year 2020-21
Best PS Partner 2022 Recognized By Splunk
Digital Industry Awards 2018
Best Emerging Technology of the Year 2018
Get Answers to

Frequently Asked Questions

Managed IT Infrastructure Support is a service where we take care of your IT systems, including servers, networks, desktops, and more, often consisting of Information technology consulting, outsourcing, Vulnerability assessment, Penetration testing, etc.. We keep an eye on everything and make sure everything runs smoothly.

We monitor your IT systems proactively and identify and address potential issues before they impact your business operations. We also minimize downtime through rapid problem resolution and implement disaster recovery plans for swift response to disruptions.

We manage various components, including servers, networks, security solutions, desktop and mobile devices, applications, and software.

Absolutely! We assess your unique infrastructure and develop a customized Plan & deliverables like improvement plans with due diligence, compliance guides, Service level, maintenance, health checks, Security assessment reports, Self-service material like FAQ's, Manuals, knowledge portals & last but not least Incident reports with root cause analysis that align with your business goals, technology stack, and budget.

Yes, we offer round-the-clock monitoring, communication and Help Desk support to ensure your infrastructure is always under watchful eyes on your server and database, and issues are addressed promptly, regardless of the time.

Security is embedded in everything we do. We implement industry-standard security controls and best practices, patch systems regularly to address vulnerabilities, monitor for suspicious activity and respond to security threats promptly, and provide security awareness training for your employees.

Yes, we can assist with compliance requirements like HIPAA, PCI DSS,ITIL and others. We help you understand regulations, implement necessary controls, and maintain compliance status.

We have established incident response procedures for swift action and data protection. We prioritize data integrity, utilize data encryption, and follow robust backup and recovery practices.

Yes, we offer project management and implementation services for various IT initiatives, including hardware upgrades, software deployments, and cloud migrations.

We use advanced monitoring tools and analytics to identify potential issues before they cause downtime. We prioritize risks and proactively address them to ensure system stability.

We perform regular maintenance tasks like system updates, patch management, and performance optimization. This keeps your infrastructure secure and running smoothly.

We leverage various tools and technologies like Prometheus and Nagios, including remote monitoring and management (RMM) platforms, network monitoring tools, security information and event management (SIEM) solutions, patch management tools, and configuration management tools.

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