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Stay Protected with Customized SOC Solutions

Overview

Empowering Your Business with Proactive IT Solutions that Work.

Your IT infrastructure is the backbone of your business—it powers your operations, safeguards your data, and keeps your teams connected. As businesses grow and technology evolves, managing IT systems becomes increasingly complex and time-sensitive. That’s why Sattrix offers IT Infrastructure Support Services that are not only smart and reliable but also designed to grow with your business.

At Sattrix, we know IT support isn’t just about solving issues—it’s about preventing them. Our proactive approach ensures your systems are always available, secure, and performing at their peak. From server management and network optimization to data backups and performance tuning, we work tirelessly to eliminate risks before they escalate, giving you peace of mind.

Expanding into Canada, we combine global expertise with a deep understanding of the local business landscape. Our solutions are tailored to your specific needs, helping you streamline operations while minimizing costs and complications. Whether you’re a startup or an established enterprise, our services are scalable to meet your unique requirements.

With Sattrix, you’re not just choosing a service provider—you’re partnering with a team that is committed to ensuring your IT infrastructure remains a robust foundation for your business success. Let us handle the complexities of IT, so you can focus on achieving your business goals with confidence and efficiency.

Let our experts manage and secure your IT systems.

Reach out now for a customized solution that fits your business needs.

Need Reliable IT Support?
From Assessment to Optimization, We’ve Got You Covered.

How It Works

At Sattrix, we’ve streamlined our IT Infrastructure Support process to ensure your business gets the best service, every step of the way. Here’s how it works:

Assessment

We begin by thoroughly assessing your existing IT infrastructure. Our team identifies any potential gaps, risks, or inefficiencies, ensuring we fully understand your needs before recommending solutions.

Customized Plan

Based on the assessment, we create a tailored IT support plan that fits your specific business requirements. This strategy covers everything from server management to security, ensuring smooth and efficient operations.

Implementation

Once the plan is finalized, we move on to implementation. Our team handles the setup and integration of all necessary tools and systems, ensuring a smooth transition with minimal disruption to your business.

24/7 Monitoring

After implementation, we continuously monitor your IT systems around the clock. This proactive approach helps detect and resolve issues before they affect your business, keeping everything running smoothly.

Ongoing Optimization

IT needs evolve, and so do we. We regularly assess and optimize your infrastructure to ensure it remains secure, efficient, and aligned with your business goals as they grow.

Let's discuss your cybersecurity needs.

Get in touch today and let’s ensure your infrastructure runs smoothly and securely.

Ready to Upgrade Your IT?
IT Support that Protects, Optimizes, and Grows Your Business.

Key Benefits

Our IT Infrastructure Support Services are designed to keep your business running smoothly, securely, and efficiently. Here’s how partnering with us can benefit your organization:

Seamless Operations, No Interruptions

We ensure that your IT infrastructure runs smoothly, reducing the risk of disruptions and keeping your business operations uninterrupted.

Tailored to Your Growth

Our IT support is designed to evolve with your business, allowing your infrastructure to scale and adapt as your needs grow and change.

Smart, Proactive Maintenance

Rather than just reacting to problems, we anticipate and address potential issues, preventing downtime and keeping your systems optimized for peak performance.

Comprehensive Support

From network management to system security, we offer a complete suite of services that covers every aspect of your IT infrastructure, so you don’t have to manage it all yourself.

Cost-Effective Solutions

We provide efficient IT infrastructure management that saves you money in the long run by preventing costly issues, optimizing resources, and offering flexible solutions based on your budget.

Let's discuss your cybersecurity needs.

Get in touch and find out how we can streamline your IT infrastructure to keep your business secure and efficient.

Your IT Support Starts Here
Mapping Solutions Together

IT Infrastructure Support Service Overlap

At Sattrix, we combine our expertise with your business needs to create customized IT solutions. Here are four key services we offer to ensure your infrastructure stays secure, efficient, and compliant:

Vulnerability Management

We identify, prioritize, and address vulnerabilities in your IT systems to reduce risk and prevent potential threats from impacting your business.

IT Security Assessment

Our in-depth security assessments evaluate your existing infrastructure, identifying weaknesses and providing actionable recommendations to enhance your security posture.

Compliance as a Service

We help you navigate complex regulatory requirements by offering end-to-end compliance management services, ensuring your systems meet industry standards and avoid costly penalties.

Advisory Service

Our expert advisory services guide you through IT strategy, security, and infrastructure planning, ensuring you make informed decisions that align with your business goals.

Trusted by Many

What Our Clients Say

Sattrix keeps our systems secure, allowing us to grow

Since we started working with Sattrix, our cybersecurity has improved so much. Their custom solutions and reliable support make a huge difference to our business. We feel safer and more confident knowing Sattrix is always keeping an eye on our systems.

Michael Wong, IT Director, Manufacturing Industry

Sattrix makes compliance simple and stress-free

Before Sattrix, staying compliant was a struggle for us. Their team made everything straightforward and stress-free. Now, we stay secure and meet all regulations without worry. Their expertise has been a game changer for our bank.

Anita Desai, Compliance Manager, Banking Sector

With Sattrix, we're always ahead in IT security

Sattrix isn’t just a service provider; they’re part of our team. Their seamless support for our IT infrastructure has been amazing. They catch potential issues early and help us stay ahead of the game. We’re really glad we chose them.

David Clark, CIO, Healthcare Services

Sattrix handles our security, so we can focus on growth

Running an e-commerce business means security has to be top-notch, and Sattrix delivers on that. Their managed services let us focus on growing our business without worrying about cyber threats. They’ve made our operations smoother and safer.

Jennifer Lee, CEO, E-commerce Sector

Comprehensive IT Solutions Designed to Power Your Business Forward.

What We Offer

At Sattrix, we provide a full range of IT Infrastructure Support Services designed to keep your systems running smoothly and securely. Here’s what we offer:

24/7 IT Monitoring & Support

Our team monitors your systems around the clock, addressing issues before they become problems, ensuring maximum uptime and efficiency.

Server & Network Management

We manage and optimize your servers and network infrastructure, ensuring they are secure, reliable, and running at peak performance.

Cloud Solutions & Virtualization

We offer cloud infrastructure solutions to enhance flexibility, scalability, and cost-efficiency, allowing your business to grow without limits.

Backup & Disaster Recovery

We provide reliable data backup and disaster recovery solutions to ensure your critical data is protected and easily recoverable, no matter what.

Security & Compliance Services

We implement robust security measures and ensure your infrastructure meets industry compliance standards, protecting your data and maintaining trust.

Let's discuss your cybersecurity needs.

Reach out now to ensure your systems stay secure, efficient, and ready for the future.

Secure Your IT Today
Team

Leadership Team

Balaji Subramaniam - Head of Global Sales & Strategy

Balaji Subramaniam

Head - Global Sales & Strategy

Balaji Subramaniam is a seasoned professional having an experience of over 27 years into Networking and Cybersecurity. He is currently the Head of Sales and Strategy at Sattrix Group, where he leads the global sales team for Sattrix Group. He previously worked as the Head of Cybersecurity Business at NTT India and held leadership positions at GE and Cisco. Balaji is an engineering graduate and holds a diploma in Strategic Leadership from Bharathiar University and Nanyang Business School Singapore.

Bhavik Patel - Regional Head in India

Bhavik Patel

Regional Head - India

Bhavik Patel is the Regional Head of India at Sattrix Group, with a wealth of experience in the computer and network Security industry. He is a skilled professional in organizational operations, network and system administration, firewalls, SIEM, customer service and sales, and information security. With a strong engineering background in hardware and networking, he has demonstrated his abilities in managing and leading teams and driving business growth.

Mohan Madwachar - Country Manager in Sales Department

Mohan Madwachar

Country Manager – Sales

Mohan is an experienced IT professional who has worked in leadership roles for renowned organizations for over 30 years. He is a public speaker, trainer, and published author, with experience delivering projects in more than 15 countries. Mohan's area of expertise lies in managing complex Network and Cybersecurity projects. He has designed, implemented, and managed several Critical National Infrastructure (CNI) projects. Mohan has over 5000 followers on LinkedIn, where he is known for his insightful commentary on the challenges facing the IT industry.

Mohan Madwachar - Country Manager in Sales Department

Samer El Bsawmaii

Sales Head – Middle East

Mr. Samer El Bsawmaii, Sales Head for the Middle East at Sattrix, brings 17 years of expertise in B2B/B2C sales, channel management, and business expansion, including 7 years focused on growth strategy. With a strong background in distribution and OEM sales, Samer has collaborated with industry leaders like MDS and Matrix42. He excels in managing the full product lifecycle and has a proven track record of driving cost savings, efficiencies, and revenue growth. Samer is key to expanding Sattrix’s footprint and fostering strategic partnerships across the Middle East.

Dev Khatwa - Sr. Manager Operations

Dev Khatwa

Head of Operations & Compliance

Dev Khatwa is the Compliance Head at Sattrix having an experience of over 8 years. He is responsible for establishing compliance standards and implementing effective procedures throughout the organization. Dev ensures operational policies are in place and well understood by all employees. He also works towards operational excellence, process automation, and continuous enhancement in service delivery, making him an integral part of the Sattrix Group.

Rina Kumari - Company Secretary

Rina Kumari

Company Secretary

Rina Kumari is a Company Secretary and corporate governance expert with a master's in commerce and a law degree from I M Nanavati Law College. With specialized certifications in Accountancy & Taxation, and Investment Banking, Rina's expertise spans from startups to HR operations, including intellectual property. Her passion for continuous learning and ability to bridge the gap between law, finance, and business make her an excellent addition to our team.

Achievement

Our Awards & Recognition

Emerging Company of the Year 2020-21
Best PS Partner 2022 Recognized By Splunk
Digital Industry Awards 2018
Best Emerging Technology of the Year 2018
Get Answers to

Frequently Asked Questions

IT Infrastructure Support involves managing and maintaining your business's hardware, software, and network systems to ensure smooth, secure, and efficient operations.

It keeps your systems secure, ensures business continuity, prevents downtime, and supports growth by optimizing your IT environment.

We monitor systems 24/7, perform regular vulnerability assessments, and implement the latest security measures to protect your data from threats.

Yes, we offer IT infrastructure support services in Canada and globally, tailored to your specific business needs.

IT support resolves immediate issues, while IT management involves continuous monitoring, planning, and optimization of your IT infrastructure.

We offer Compliance as a Service, performing audits, implementing security measures, and guiding you through regulatory requirements.

Our proactive monitoring ensures quick responses to minimize downtime, keeping your systems up and running with minimal disruption.

Contact us for an initial consultation, and we’ll create a customized IT support plan based on your business needs.

Let us call you back